Careers

Job Description

Office Assistant & Scheduler

ITV America is the largest independent non-scripted producer in the US, through its successful production labels producing thousands of hours of successful programming across multiple broadcast and cable networks as well as digital and premium streamers. It includes ITV Entertainment, High Noon Entertainment, Thinkfactory Media, Leftfield Pictures, Sirens Media, and Good Caper. ITV America is behind some of the biggest brands in American non-scripted programming. This includes series such as ‘Queer Eye’, ‘Hell’s Kitchen,’ ‘Love Island’, ‘Fixer Upper’, ‘Pawn Stars’, ‘The First 48’, ‘Alone’, and ‘Real Housewives of New Jersey’. 

Based in ITV’s Stamford, CT offices, and reporting to the Director of Operations, this position is primarily responsible for the day to day management of the front desk, select corporate office administration requirements, and Operational needs. This is a highly visible position, which requires an individual who is organized, flexible, has strong communication skills, and is capable of performing physical labor. 

The salary range for this role is $45,000-50,000 annually and is based on skills and experience. This is a non-exempt role, and some overtime will be required. ITV offers competitive time off and healthcare benefits, as well as an annual all-staff bonus. 

Key Responsibilities: 

• This role is required to be in the office full time, M-F.
• Professionally answer a multi-line phone system, take and direct calls as needed. 
• Reliably open and close the office each day during business hours. 
• Assist with shipping, postal mail, and other daily correspondence for the office. Including retrieving and carrying deliveries up from the building mail room daily. 
• Maintain kitchen inventory and cleanliness; perform regular cleaning maintenance on coffee machines, counters, cold brew taps, refrigerators, etc. Includes lifting, carrying, and tapping cold brew kegs as well.
• Resolve operational issues for employees, visitors, and vendors with the highest level of customer service.
• Prepare offices for incoming employees; move office furniture; coordinate with various departments to ensure systems are ready prior to employee start date. Assist in maintaining office seating charts and entry documentation.
• Learn internal ticketing system and utilize software as a response agent, as well as maintain departmental logs and tracker documents via various applications, including Google Sheets, Docs, Slides, etc. 
• Train on various softwares and follow established workflows to maintain utilities, as well as track, distribute, and collect access fobs, entry mobile apps, parking passes etc.
• Work with Operations Coordinator to maintain inventory of supplies, keep supply room and cabinets neat, and process orders on a regular basis.
• Reconcile expense reports for the Operations team and select Executives.
• Provide dedicated admin support to one or more executives and back-up coverage for EA positions as needed. 
• Serve as a member of the emergency response team; requires the ability to get to the offices quickly on off hours.
• Fulfill additional job responsibilities as-needed and/or special projects periodically assigned. 

Qualifications: 

• Polished front office appearance and manner 
• Must be able to lift or move up to 50lbs and utilize tools such as drill, furniture dollies, etc.  to move items within and between the offices.
• MAC proficiency; solid skills in Google Mail, Google Docs, and Excel 
• Strong written and verbal communication skills; ability to establish rapport quickly 
• Ability to multitask; excellent follow-through 
• Professionalism, punctuality, and reliability; enthusiasm to learn new a variety of new things 
• Ability to maintain a calm demeanor in the midst of multiple and shifting priorities 
• Minimum of 1 year receptionist and/or office experience (preferably within the entertainment industry) 
• Associate or Bachelor’s degree preferred

 

ITV is an Equal Opportunity Employer, and is committed to maintaining a creative and collaborative environment with a diverse workforce. To apply, please email tani.pozirekides@itv.com.