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Job Description

Operations Assistant

 

ITV America is the largest independent producer of non-scripted content in America through its production companies Leftfield Pictures, Sirens Media, High Noon Entertainment, Thinkfactory Media, and ITV Entertainment.  ITVA is a reality television powerhouse with hundreds of hours of cutting-edge and innovative unscripted programming, airing on various major networks.  We produce leading content including Hell’s Kitchen, Love Island, Pawn Stars, Fixer Upper, and Real Housewives of NJ, just to name a few.  

 

Based in ITV’s Stamford, CT office with as-needed travel to the NY office. This role will report to the Director of Operations. 

Key Responsibilities:

• Assist Operations team in all aspects of the department.
• Must be willing to work in both the CT and NY offices. Position will be based out of the CT offices but includes periodic partial and full day work out of ITV’s NY office.
• A portion of each day will include covering the main Reception desk to manage requests and take incoming calls.
• Greet and be a helpful contact to visitors upon arrival and departure from the office.
• Resolve operational issues for employees with the highest level of customer service using internal ticketing system.
• Prepare offices for incoming employees; move office furniture; coordinate with IT and/or Post Production teams to ensure systems are ready prior to employee start date. 
• Assist employees with the use of various office systems including: booking conference rooms, utilizing shared spaces, following office and building protocols, etc.  
• Maintain a clean and orderly office supply room; process office supply orders using an inventory system to ensure appropriate supply levels are kept.
• Maintain kitchen inventory and cleanliness; ensure the kitchen supply room is tidy, manage coffee machines and supplies, etc.
• Store and retrieve items from outside storage facilities, manage storage logs and organization, and move items between office locations regularly. 
• Move and build items for the office to keep it in order.
• Utilize Google docs to create and maintain departmental tracking lists.
• Train on several software systems used to manage office workflows and utilities.
• Fulfill additional job responsibilities as-needed or as-assigned.

 

Skills/Qualifications

Education/Experience: 

• Demonstrated experience functioning efficiently in an environment with shifting priorities and deadlines
• Strong verbal and written communication skills.
• The ability to communicate effectively with all levels of employees, management, and customers/clients
• Demonstrated ability to work independently and efficiently with minimal supervision
• Ability to multitask; excellent follow-through; extremely organized and efficient time management skills.
• Professionalism, punctuality, and reliability.
• Strong interpersonal and teamwork skills, including adaptability, and the ability to establish quick rapport
• Proficiency with Google Suite and Apple products (iMacs, iPads, iPhones).
• Ability to learn and use new software.
• 1 – 2 years’ experience is preferred.
• Must be able to lift or move up to 50lbs and utilize tools such as drill, furniture dollies, etc.  to move items within and between the offices.
• Must have a driver’s license with a clean driving history and be comfortable driving large and cargo style vans

 

Our people are our greatest asset and, as an equal opportunities employer, we welcome applicants from diverse backgrounds to work both in front of and behind the cameras.

 

“ITV, where creativity, diversity and collaboration put us right at the heart of popular culture.”

 

The pay scale for this role is $45,000-$47,000 annually. ITV offers great benefits including but not limited to: paid time off, medical, vision & dental leave, 401(k) match and more. Interested applicants can send their resume to us.recruiting@itv.com.